We cover:

The challenges of becoming a bank and evolving the brand
How they shifted their marketing strategy from brokers to consumers
The importance of digital experience alongside competitive savings rates
Key trends shaping digital banking and marketing in the year ahead
What’s next for Vida Bank in 2025

MagiClick has worked with OSB Group to deliver a number of major projects for the bank this year, including for their specialist mortgage brand Precise. In this episode they discuss the backstory to the new Precise website and mobile app, the reception since launch and the wider technology trends at play in the UK banking sector.

fintech #digitaltransformation #bankingtechnology

Find out more about Nivo at: https://www.nivohub.com

Visit MagiClick at: https://www.magiclick.com

fintech #digitaltransformation #finserv

They discuss Coadjute's ambitions to transform the UK home buying process by using blockchain technology to connect all the parties together, giving them a real time single source of truth from initial application through to completion.

Find out more at: https://www.coadjute.com

Visit MagiClick at: https://www.magiclick.com

Maria has over a decade of experience leading digital change in the mortgage industry, including being part of the team which setup Atom Bank. They discussed her views on what’s next for digital innovation in the mortgage sector as we look ahead to 2023.

fintech #mortgages #finserv

They discuss the current and future state of digital innovation in the mortgage market, and discuss Jon's plans for the lending brands within OSB Group.

00:00 Introductions and background
04:01 Jon’s initial focus at OSB
08:43 Digital thoughts for mortgages and in specialist lending
15:54 Approaches to digital solutions
26:09 Role of technology in choosing a mortgage
30:35 Personal perspective on lessons from Fintech and neo banks
36:40 Interesting trends and case studies
39:30 Wrapping up!

OSB Group is a leading specialist mortgage lender, primarily focused on carefully selected sub-segments of the mortgage market such as Buy-to-Let, Residential (including Help to Buy and shared ownership), complex commercial and semi-commercial, development finance, bridging and asset finance.

The Group’s lending business is supported by retail savings through Kent Reliance and Charter Savings Bank.

Find out more at https://www.osb.co.uk.

Visit MagiClick at https://www.magiclick.com.

They discuss the future of Content Management Systems including current trends towards headless, cloud and digital experience platforms, as well as how their recent acquisition by a private equity firm is changing things over at Umbraco HQ.

digitaltransformation #umbraco #cms

digitaltransformation #banking #fintech #digitalbanking

digitaltransformation #mortgages #fintech

fintech #mortgages #chatbots

There’s been a big drive towards automation in financial services in recent years and underpinning much of this has been a whole range of new data sources. We’ve done a lot of work in the insurance and mortgage world building digital products and one name that regularly comes up as a great source of automated property data is WhenFresh.

So in this episode they discuss how WhenFresh built their property data supermarket, who is using their product and how it has the potential to transform business and customer experience. We also discuss on how they came up with the name WhenFresh...

Find out more about WhenFresh at: https://www.whenfresh.com

There’s been a lot of focus in recent years on how technology can improve the home buying process, particularly when it comes to lending and conveyancing. One area that is equally as important but has received a bit less attention, is surveying. So on this episode we discuss how Countrywide are using technology to transform their business and what the future holds for the world of surveying.

Find out more about Countrywide Surveying at: https://www.countrywide.co.uk/surveying/

fintech #finserv #mortgages

You can also view the full video interview on our Youtube channel:

https://www.youtube.com/watch?v=nVmeobmKfqk

Ladder: https://laddermortgages.co.uk
Vince's Linkedin: https://www.linkedin.com/in/vince-sammon-17ba0814/

fintech #finserv #digitaltransformation

In a variation from our usual theme, in this episode we discuss the hot topic of office reopening. While most offices in the sector remain largely empty, Cancom reopened their offices on 26th May and Martin has been vocal in the press urging others to follow suit.

Topics covered:

• Why service companies can lose their “edge” with whole teams working from home

• The wider economic impact of most offices being closed

• The process Cancom UK undertook to safely reopen their offices

• Why they made office attendance optional, and what the take up has been like

• How they helped people overcome the fear of returning to the office

• The future role of the office as part of increased flexible working

• Practical tips, and lessons learned, for those planning to reopen their offices

Cancom UK have also kindly made their office reopening process, templates and documents freely available to other businesses. Visit the link below to find out more:

https://info.cancom.co.uk/creating-a-covid-safe-environment-webinar

Yoti is a digital ID and credential management platform that allows organisations to verify identities and trusted credentials online and in person. With over 7 million downloads of their app, Yoti’s products span identity verification, age verification, document e-signing, access management and biometric authentication.

Topics covered:

• An overview of Digital ID technology

• Use cases within the financial services sector, including onboarding and ongoing authentication

• The challenges to adoption within incumbent financial companies

• Recent regulation change and upcoming standardisation efforts that could accelerate adoption later in 2020

Assurant, Inc. (NYSE: AIZ) is a leading global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases. Anticipating the evolving needs of consumers, Assurant partners with the world’s leading brands to develop innovative products and services and to deliver an enhanced customer experience.

A Fortune 500 company with a presence in 21 countries, Assurant offers mobile device solutions; extended service contracts; vehicle protection services; pre-funded funeral insurance; renters insurance; lender-placed insurance products; and other specialty products.

Maria is a well-known and highly regarded figure in the Mortgage industry with an strong track record of launching successful businesses and achievement in overseeing the creation and implementation of cutting-edge financial technology solutions.

In her former role at Atom Bank, Maria was responsible for creating and launching the bank’s retail mortgages proposition and was instrumental in growing the lending book from zero to £2.3bn in two years.

Masthaven launched as a retail bank in 2016 and offers award-winning saving and lending products.

Masthaven was recognised as 2019’s Most Innovative Digital Retail Bank UK by CFI, the second consecutive win for the category. Masthaven won Best Second Charge Mortgage Lender in the Your Mortgage Awards 2018/19 and Customer Service of the Year in the Money Age Mortgage Awards in 2019.

Masthaven was also awarded Best Specialist Lender in the Moneynet Personal Finance Awards 2019. Masthaven Finance has featured in 2015’s The Sunday Times’ Virgin Fast Track 100 (at number 81) and the bank ranked 240 in Financial Times’ FT1000 list published in 2017. The bank is regulated by the Financial Conduct Authority and Prudential Regulation Authority.

Twenty7Tec Group specialises in building, delivering and maintaining unique technology solutions to make today's lending market more straightforward. The group is backed by the venture capital firm Verso Capital, and supports some of the largest aggregator, intermediary and lender organisations in the UK.

Twenty7Tec recently published its product development roadmap and announced API tie-ups with Barclays and Nationwide.

Buster Tolfree is the Commercial Director – Mortgages at United Trust Bank, a position he has held for the last 5 years. Over that time he has overseen the significant growth of the Banks mortgage division, which includes a recently launched first charge proposition and an already market-leading second charge product range. With 20+ years of wider Financial Services management experience, including various senior roles within Banking and Lending institutions, Buster has extensive experience across a variety of function including sales, underwriting, customer management, litigation and asset management; specifically within the mortgage and consumer lending markets.