TransUnion Fraudcast

Episode 11: Bot Attacks

catherine.westwood@transunion.com (TransUnion) — Wed, 17 Jul 2024 15:00:00 -0500

In this episode of the TransUnion Fraudcast, Amanda Mickleburgh, director of Merchant Fraud Product at ACI Worldwide, joins us to discuss how organizations can mitigate bot attacks without needing to shut down systems and hurt legitimate consumers.

Episode 10: Implementing Functional Fraud Systems

catherine.westwood@transunion.com (TransUnion) — Wed, 17 Jul 2024 14:45:00 -0500

In this episode of the TransUnion Fraudcast, Ricardo Font, Director of Product Management for Fiserv, joins us to talk about mitigating bot fraud, navigating the internal friction vs. CX conversation, and what to bear in mind when moving fraud systems to the cloud.

Episode 9: Combating Synthetic Fraud

catherine.westwood@transunion.com (TransUnion) — Wed, 17 Jul 2024 14:30:00 -0500

In this episode of the TransUnion Fraudcast, fraud analytics expert Colin Dew-Becker joins us to discuss the data organizations can use to combat the increasing threat of synthetic fraud and why synthetics are not merely a financial industry problem.

Episode 8: Custom Fraud Modeling

catherine.westwood@transunion.com (TransUnion) — Wed, 17 Jul 2024 14:15:00 -0500

In this episode of the TransUnion Fraudcast, we go deep with fraud analytics expert Andrew Chan to explore how building effective custom models not only mitigates potential fraud but also identifies more legitimate customers and transactions — letting them through with less friction.

Episode 7: Data and Identity Resolution

catherine.westwood@transunion.com (TransUnion) — Wed, 17 Jul 2024 14:00:00 -0500

In this episode of the TransUnion Fraudcast, identity data expert Sean Naismith joins Jason to discuss the difference between “more” data and “meaningful” data, and what organizations can do to make the best use of the data they have.

Episode 6: Voice Biometrics and the Call Center

catherine.westwood@transunion.com (TransUnion) — Wed, 17 Jul 2024 13:45:00 -0500

In this episode of the TransUnion Fraudcast, call center expert Lance Hood joins Jason to discuss the benefits and vulnerabilities (including AI) of voice biometrics, and its optimal role within a multilayered authentication strategy.

Episode 5: SIM Swaps and OTPs

catherine.westwood@transunion.com (TransUnion) — Wed, 17 Jul 2024 13:30:00 -0500

In this episode of the TransUnion Fraudcast, step-up authentication expert Don Smith joins Jason to discuss why SIM swaps continue to grow in frequency and damage, and whether that spells the end of the one-time passcode (OTP).

Episode 4: Call Center Fraud vs. CX

catherine.westwood@transunion.com (TransUnion) — Wed, 17 Jul 2024 13:15:00 -0500

In this episode of the TransUnion Fraudcast, call center fraud expert Lance Hood joins Jason to discuss why the call center is increasingly the target for enterprising fraudsters, and what can be done to protect it without ballooning operational costs and frustrating legitimate callers.

Episode 3: Synthetic Fraud — The Ticking Timebomb in Credit Portfolios

catherine.westwood@transunion.com (TransUnion) — Wed, 17 Jul 2024 13:00:00 -0500

In this episode of the TransUnion Fraudcast, synthetic fraud expert Emily Sherman joins Jason to discuss synthetic fraud’s increasing exposure within financial portfolios and how to address the challenge of rooting out synthetic identities.

Episode 2: Deepfaking Document Verification with Erich Lambert

catherine.westwood@transunion.com (TransUnion) — Wed, 17 Jul 2024 12:00:00 -0500

In this episode of the TransUnion Fraudcast, document verification expert Erich Lambert joins Jason to discuss deepfake artificial intelligence (AI) and its implications for effective document verification.

Episode 1: Digital Fraud

catherine.westwood@transunion.com (TransUnion) — Tue, 09 Jul 2024 13:00:00 -0500

In this inaugural episode of the TransUnion Fraudcast, host Jason Lord talks with digital fraud expert Jim Hendrie about why digital fraud exploded since the beginning of the COVID-19 pandemic and what signals and technologies can be used to keep it in check — without degrading the customer experience.